Personal data that we process
Novulo processes your personal data because you use our services and / or because you provide them yourself. Below is an overview of the personal data we process:
- First and Lastname
- Address data
- Telephone number
- E-mail address
- Other personal data that you actively provide by, for example, creating a profile on this website, in correspondence and by telephone
- Information about your activities on our website
- Internet browser and device type
- Bank account number
Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at firstname.lastname@example.org and we will delete this information.
For what purpose and on what basis we process personal data
Novulo processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and / or advertising brochure
- You can call or e-mail if necessary to carry out our services
- Inform you about changes to our services and products
- Allow you to create an account
- To deliver goods and services to you
- Novulo analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.
- Novulo also processes personal data if we are legally obliged to do so, such as information we need for our tax return.
Automated decision making
Novulo does not make decisions based on automated processing on matters that can have (significant) consequences for people.
How long we keep personal data
Novulo stores your personal data as long as necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (category) of personal data: Data about your activities on our website, Internet browser and device type: up to five years. This data is used to optimize our website for different target groups and for diagnostic purposes. Other data: unlimited.
Sharing personal data with third parties
Novulo will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Novulo remains responsible for these processing operations.
Cookies, or similar techniques, that we use
View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Novulo and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to email@example.com. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request. Novulo also wishes to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Novulo takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or that there are indications of misuse, please contact our customer service or firstname.lastname@example.org.