Raise the bar for IT delivery and support
Novulo ITSM combines ERP and ITSM on one platform to enable ICT companies to optimally serve their customers. One fully integrated solution to offer great service, increase productivity and to design create, deliver, support and manage the lifecycle of ICT services. Full integration is what makes us truly unique. Forget about APIs. The Novulo platform allows us to integrate models. This results in one fully integrated application to tailor your entire business process.
All your data is integrated and shared to support multiple functions in the ERP and ITSM process. This enables a centrally managed portfolio in which for instance incidents, service requests and invoicing all rely on the same information. The flexibility of the platform enables ICT companies to stay ahead of the competition by making optimization and implementation a commodity.
Novulo ITSM
The Novulo ITSM solution covers all crucial business processes for ICT companies. The flexibility of the Novulo platform enables ICT companies to easily add more solutions to integrate more business processes. It is also possible to start smaller with only 1 or 2 solutions.
The power of Novulo ITSM
Productivity overviews per employee and department and profitability per customer and per contract
Contract management for network management, Office 365 and online back-up etc. to provide insight in efficiency per contract
Management information at hand to steer on key metrics
A shared database supporting ITSM and ERP available for all employees in various divisions
Importing price lists and stock positions through interfaces with all well-known distributors in the IT industry such as Ingram Micro, Tech Data, Copaco and Also
Automatically create sales products with a link to relevant distributors, EAN code, product manufacturer code and images through a simple click on imported price lists
Extensive lay out for quotations enabling to easily configure tailormade offers
Cloud based technology realizes business agility and the ability to handle high volumes
Insight in total available offering and related products and options at vendor level per brand such as CNET
Project management based on budget and requirements
RMA check enables to verify claims and automatically links claims to the right vendor
Various links with MSP tools such as SolarWinds n-central
Easily set up parameters to comply with ITIL
Manage and maintain all information system components centrally with CMDB
Reach the next level in service management with a fully integrated approach
Why choose Novulo?
Change rapidly
Constant and fast change
Constant and fast change
Constant and fast change
Constant and fast change
The combination of ready to implement best of breed solutions and next gen low code development enables wholesalers and importers retailers Airlines and MRO's insurers, proxies, and intermediaries ICT companies to quickly implement change, thereby resulting in continuous optimization and innovation.
Drive revenue and margins
Machine learning
Scale easily and grow your business effectively and efficiently with one integrated approach. A single version of truth gives you the insight and agility to steer on profit and margins.
Ample aviation knowledge to understand your processes and consult accordingly to maximize aircraft utilization
Lower costs
Novulo’s low code weaving approach aims to quickly replace legacy to rigorously reduce costs for licensing and maintenance while digitally transforming the organization. With Novulo, abundant functionality is forever banned.
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